PubWorks Webinars | Instructional Tutorial2018-09-29T02:42:44+00:00

   Webinar Series

Webinar Information

Join us to learn how to operate on a higher level from the PubWorks pros. PubWorks experts will host these hour-long sessions that will be informative and enlightening. All webinars are offered to customers for no charge.

Upcoming Webinar

All About Routes within PubWorks

Wednesday, October 17th at 12:00 pm Mountain Time

  • Route Uses
  • Creating/Importing Routes
  • Route Activities Desktop
  • Route Activities Mobile

Register Here.

Past Webinars

Send us an email if you are having trouble viewing any of these past webinars:

Leaf Pick-Up with the help of PubWorks Watch it here.
Wednesday, September 12th at 12:00 pm Mountain Time

  • Recording the Collection
  • Using Task Units
  • Using Projects
  • Reporting

New Online Service Request Module Watch it here.

  • Overview Online Service Requests/Online Fleet Requests
  • Service Request Triangle
  • Online Service Requests on a mobile device

Hauling and Special Tasks with PubWorks Watch it here.

  • Overview of Hauling
  • Managing Hauled Items
  • Managing Materials
  • Reports

Departmentalization Watch it here.

  • One software multiple departments
  • Keeping each department separate
  • Sharing resources between departments
  • Setting up Departmentalization

Inventory Management Watch it here.

  • Overview of Parts and Materials records
  • Walk-through of Add/Transfer/Inventory Return and Inventory Adjustments
  • Non-traditional use of Materials such as tipping fees, debris, garbage, brush, etc.
  • Merging same materials/parts from multiple records to one record
  • Managing Materials
  • Creating materials from other materials (sand mix from salt and sand)
  • Parts from different locations with different prices… such as gravel from different pits with different contractual prices
  • Inventory Reports walk-through
  • Review different reports with different options
  • Obtaining inventory values for end of the year reports at a later date
  • End of year adjustments if not recording receipts

Fleet Maintenance Watch it here.

  • Three Ways To Enter Labor Hours
  • Fuel & Odometer Log Exceptions
  • Equipment Replacement Reports
  • MPG Reports
  • Record Consolidation: Parts and Equipment
  • PM Schedules
  • Other New Items

Storm Management Watch it here.

  • Randy Heglin with the Town of Jaffrey, NH – Tracking Snow Storm Costs with Projects
  • Projects- Creating up a Project
  • Logging work to a Project
  • Do you need to turn on Equipment Operator Mode?
  • Reports: Snow Summary and Snow Detail Reports
  • Tina Varda with the City of Peoria, IL – Tracking Storm Costs with Projects in Peoria
  • FEMA Reports

Special Uses for Service Requests Watch it here.

  • Service Request “Health Letters”
  • Service Request Calendar
  • Multiple Service Requests into one Work Order
  • “Service Request Triangle”
  • Printing Service Requests with Costs

Work Order Updates Watch it here.

  • Planned/Scheduled Work Orders
  • New Feature – Auto-generation of recurring work orders
  • New Feature – New fixed time scheduling now available (1st Monday of every week, Every March, 15th of each month, etc.)
  • New Feature – Added filtering option for Work Order Status

Dashboards – Service Requests and Fleet Maintenance Watch it here.

Online Service Requests and Online Fleet Service Requests Watch it here.

  • The Process
  • Public Facing Online Service Requests
  • Back-End Set-Up

FEMA Reporting Watch it here.

  • Pre-Disaster Set Up
  • Using Project to track Events
  • Recording Work
  • FEMA Reporting

Work Orders Watch it here.

  • What is a Work Order in PubWorks
  • Creating the Sequence for a Work Order
  • Generating a To-Do List from the Asset Search Feature
  • Setting up a Basic Work Order
  • Performing the Work
  • Capturing the resources used for the work Capturing the amount of debris removed from the Catch Basin
  • Setting-up the Next Work Order on the Schedule
  • Generating Reports for Work Orders

MapViewer Watch it here.

  • Golden Rules of Data
  • Overview and Uses
  • Mapviewer & Reporting
  • Licensing Requirement

PubWorks Support Resources
Watch it here.

  • Quick Reference Guides
  • Support Website
  • How-To Videos
  • Users’ Conference
  • Help Desk

Fleet Maintenance
We experienced a technical issue during the webinar broadcast. Below are the links for the webinar recorded in segments, these are YouTube links. If you cannot access YouTube.com please contact  Ellen Winter – Ellen@pubworks.com

Entire Fleet Maintenance Webinar – Watch it here.
The webinar is also broken down into segments, if you’d prefer to watch just the segments you’re interested in, please click the links below:

“Vehicle and Equipment Replacement” – Watch it here.
“Fleet Work Orders as Invoices” – Watch it here.
“Fuel and Odometer Log Reports” – Watch it here.
“Lesser Known Fleet Settings” – Watch it here.
“Fleet Dashboard” – Watch it here.

Asset Management Core
Watch it here.
This webinar covers:

  • What is the Core Module?
  • How can we better utilize the Core?
  • Who has access to the core data?
  • Core Data Listing Reports.
  • Core Data depreciation schedules.

Reporting Basics
Watch it here.
This webinar covers:

  • Listing verses Cost reports
  • Filtering Results
  • M Button
  • Legend Page Option
  • Reporting by Location verses Tasks
  • Projects
  • Equipment Use
  • Field Materials
  • Contractors/Vendors
  • Using FEMA rates option

Service Requests
Watch it here.
This webinar covers:

  • Service Request Entry
  • Service Request Status
  • Service Request Log
  • Managing User Settings for Service Requests
  • Managing Module Setting for Service Requests
  • Service Requests and Mapping
  • Caller Locate and Consolidation
  • Custom Service Request Status Values
  • Service Request Reports
  • What’s New with Service Requests

Year-End Reporting
Watch it here.
Here is a list of topics we covered:

  • Cost Reporting
  • Projects
  • Inventory
  • Getting ready for the New Year

Fleet Maintenance
Watch it here.
Here are some of the topics we will covered:

  • Creating PM Items
    -Setting up frequency and duration
    -Associating Vehicles with a PM item
  • PM History
  • PM Schedule
    -Using the PM schedule to look ahead and to plan work
  • Fuel and Odometer log
    -Look at vehicle use
    -Managing fuel costs
    -Reporting

Departmentalization
Watch it here.
Here are some of the topics we covered:

  • Uses for Departmentalization
  • Setting up Departmentalization
  • Benefits of using Departmentalization

MapViewer
Watch it here.
Here are some of the topics we covered:

  • Overview and uses
  • MapViewer and Reporting
  • Licensing requirements
  • Golden Rules of Data

Service Requests
Watch it here.
Here are some of the topics we covered:

  • Service Request Status Screen
  • Service Request Log
  • Managing User Settings for Service Requests
  • Managing Module Setting for Service Requests
  • Service Request Reports
  • A review of What’s New with Service Requests in the last year

Using Projects to Capture Disaster Recovery Events for FEMA
Watch it here.
Here are some of the topics we covered:

  • Getting ready in advance
  • Differences in Capturing FEMA work and regular work
  • Equipment Rates and Material Rates
  • Equipment Operator Mode
  • Setting up your projects
  • Grouping Projects
  • Recording Work against Projects
  • After the fact – changing employee, equipment or material rates
  • Summarizing Work Done using Reports
  • FEMA Quick Reference Guide

Reporting
Watch it here.
Here are some of the topics covered:

  • Locating PubWorks Reports
  • Report Catalog
  • Reporting Permission in User Powers
  • Report Types
  • Filtering
  • Group By
  • Date Filtering
  • Toggles
  • Asset Search and Clipboard
  • Legend Page Option

Work Orders 101
Watch it here.
Learn the basics of Worked Orders.

PubWorks Mobile
Watch it here.
Here is a PubWorks Mobile tour.

Documenting Work
Watch it here.

  • Logging work for one Employee (Daily Activities)
    – A basic Activity
    -Adding Material/Equipment Costs
  • Logging work for a Contractor (Daily Activities)
    -A basic Contractor Activity
    -Adding Material/Equipment Costs
  • Logging work for a group of Employees (Crew Activities)
    -Crew activity on the fly
    -Creating a Crew
    -Logging work for a Crew
    -Adding Material/Equipment Costs
  • Logging work for one employee at many locations. (Route Activities)
    -Creating a Route
    -Logging work for a Route
    -Adding Material/Equipment Costs.

Fleet Fuel and Odometer Log
Watch it here.

  • Importing fuel transactions
  • Deleting a Fuel and transaction Batch
  • Modifying a fuel transaction record
  • Manual fuel transaction entry
  • Reimporting a batch
  • Managing old fuel import files
  • Manual fuel transaction entry
  • What is an Ini file?
  • Reporting on the data collected in the fuel and odometer log

Record Management – Managing Duplicate Records
Watch it here.

  • What are your options and when to use each option?
    -Deleting duplicate records
    -Inactivating duplicate records
    -Combining or merging duplicate records
  • Who is authorized to perform each option?
    -Potential problems
  • Using the Record Consolidation tool*
    -Using the Caller Consolidation tool* (*This is available only to an administrator)

Year-End Reports and Data Cleanup
Watch it here.

  • Year End Cost Reporting
  • Project Reporting
  • Inventory Reporting
  • Data Cleanup

Managing Signs using Work Orders
Watch it here.

  • Custom Sign Attributes
  • Using the Asset Search to find a list of signs to be replaced
  • Creating a WO from that list list
  • Logging Work for that Work Order once the signs have been replaced
  • Reporting on what Signs have been replaced or repaired

Service Requests
Watch it here.

  • Service Request Entry
  • Service Request Status
  • Service Requests and Mapping
  • Caller Locate and Consolidation
  • Custom Service Request Status Values
  • Service Request Settings

Administration System Settings
Watch it here.

  • User Powers and Preferences for Core Services
  • Toggles
  • System Settings

PubWorks Mobile
Watch it here.

  • What is PubWorks Mobile?
  • What products are available with Mobile?
  • Our PubWorks Mobile vision

GIS MapViewer
Watch it here.

  • MapViewer – overview and uses
  • Overview of licensing requirements
  • Golden Rules of Data
  • MapViewer and Reporting

Quality Assessment of Pavement
Watch it here.

  • What is Quality Assessment
  • Why Use Quality Assessment
  • Types of Quality Assessment Options available with PubWorks
  • Quality Assessment Setup
  • Quality Assessment Measurement
  • Entering measurements
  • Analyzing and reporting results

Fleet Maintenance PM Schedule
Watch it here.

  • PM Items Set Up
  • PM Scheduling
  • PM History
  • PM Items and Fleet WOs

Departmentalization
Watch it here.

  • Defining what data users from various departments/divisions can and cannot see.
  • Uses and advantages
  • Set up:
    -Employees and Equipment
    -Materials
    -Locations and Location Features
    -Projects
    -Tasks
    -Service Requests
    – Co-Department Activity Record
    -Administrator
  • What about the data already in PubWorks?
  • What about Fleet?

Locating within PubWorks
Watch it here.

  • Asset Search
    -Creating a Work Order within Asset Search
    -Mapping found assets
  • Locate function
  • Last Done function

Fleet Maintenance
Watch it here.

  • Fleet Work Orders
    -Creating Work Orders
    -Work Order details
  • Reporting
  • Data management

Disaster Reporting
Watch it here.

  • FEMA, when to start planning for Disaster Recovery
  • What PubWorks Clients have done
  • Getting ready for the Pending Storm/Flood
  • Equipment Operator Mode
  • Setting up a Project
  • Recording Work against Projects
  • Summarizing Work Done using Reports
  • FEMA Quick Reference Guide

Asset Management
Watch it here.

  • Customized asset classes for Locations and Location Features
  • Custom attributes for each asset class
  • Use of Assets in Work Activities, Service Requests and Work Orders
  • Searching for Assets
  • Mapping Assets

Work Orders
Watch it here. This is a link to the YouTube.com version.

  • The building blocks: Assets and Tasks
  • Putting a Plan together by combing and asset Type, a Task and an execution frequency
  • Generating Work Orders and assigning resources
  • Managing Work Orders (Work Order Status and Edits)
  • Automated effects (costs and work histories)